FAQs and Answers
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Yes. While many window cleaners in Utah are operating without adhering to these standards, we value your property and the safety of our technicians.
Residential: At a minimum, we recommend cleaning your windows at least two times per year. That being said, cleaning windows each season helps prevent dust and minerals from building up on your windows and causing damage to the glass.
Commercial: Your storefront represents your brand. Let your customers see that you take pride in what you do by making their first impression clean and memorable. Most commercial properties subscribe to our reoccurring bi-weekly or monthly cleaning service.
Yes. Cleaning glass is our specialty and no one does it better. And it makes it easy to get everything done at once!
Yes and Yes. We use razors, scrapers and steel wool when necessary to remove plaster, paint, texture, tape, stickers, and other debris from windows. These tools, when used properly, remove debris from quality glass without scratching the surface. That being said, we don’t use razor blades on tempered/heat treated glass. (See tempered glass). Steel wool (#0000) and brass wool we use is softer than glass and will not scratch it. Sand, dirt, and concrete particles can scratch glass when trapped on anything dragged across the glass (whether a squeegee, steel wool, or a rag). Therefore we use fresh steel wool, squeegees, and rags on each job. Be advised: while steel wool and brass wool will not scratch glass, other cleaning abrasives like SOS pads will absolutely scratch it.
Yes. We have years of experience removing hard water stains. With our hard water removal technique, we can restore your windows to look like new!
We respect your home and possessions. We always wear shoe covers and use our no-drip technique inside your home. We also utilize drop cloths over furniture that is unmovable.
Absolutely. Whether you have new windows installed with stickers or have some that have had them added for security companies, let us know on your quote and we’ll take care of them as if they never existed.
Properly manufactured tempered glass will not scratch, however, there is a widespread problem in modern tempered glass windows being produced with microscopic fabricating debris (bits of glass and debris from the rollers used in the manufacturing process that get stuck on the window). These tiny bits of glass debris are easily nicked off by razors, leaving scratch marks behind that are especially visible in sunlight. We never use razor blades on tempered glass. Please let us know in advance.
If the screens are cleaned along with your windows, then rainwater will leave very few spots behind. We will even repair you screens or replace them completely if necessary. We also offer window sealant that prevents water spotting.
Pressure washing your house right before we clean the windows is the single most beneficial thing to do to keep your windows cleaner longer. Cleaning all of the dirt off your siding first will keep it from washing onto your windows.
If there is more than a 40% chance of rain or it is actively raining during the time of your service we will contact you to reschedule for a better time. If you are having interior windows cleaned we will be happy to clean the interior windows and return on another day to clean the exteriors.
We offer a five-day weather guarantee to our residential customers. If your windows become dirty due to rainy weather conditions within five days from the time we clean your windows, just call us and we will come do a touch up and clean the affected windows again at no charge to you.
Absolutely. In fact, we highly recommend it! We’ve found that windows stay clean longer during the winter while sprinklers (full of Utah’s hard water minerals) are turned off and the ground is frozen, leaving dust dormant.
Yes. We can offer you both a 10% discount for booking the same day. Please let us know in advance and the name of your neighbor.
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